Privacy Policy

1. Introduction

CourtLink ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our court booking platform and related services (the "Service").

By using the Service, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you:

• Create an account (name, email address, phone number)
• Make a court booking (date, time, court preferences)
• Complete a profile (location, playing preferences)
• Contact us for support
• Subscribe to newsletters or marketing communications

2.2 Information Collected Automatically

When you use the Service, we may automatically collect:

• Device information (device type, operating system, browser type)
• Log data (IP address, access times, pages viewed)
• Location data (with your consent, for finding nearby courts)
• Usage patterns (features used, booking history)

2.3 Information from Third Parties

We may receive information about you from third parties, including authentication providers (e.g., Google, Apple) if you choose to sign in using these services, and from venue partners regarding your bookings.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process and manage your court bookings
• Send booking confirmations, reminders, and updates
• Communicate with you about your account and respond to inquiries
• Personalize your experience and provide recommendations
• Analyze usage patterns to improve our platform
• Detect, prevent, and address fraud or security issues
• Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 With Venue Partners

When you make a booking, we share necessary information (name, contact details, booking details) with the venue to fulfill your reservation.

4.2 Service Providers

We may share information with third-party vendors who perform services on our behalf, such as payment processing, email delivery, hosting, and analytics.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4.4 Business Transfers

If CourtLink is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a portable copy of your data
• Opt-out: Opt out of marketing communications at any time

To exercise these rights, please contact us at nikita@courtlink.io.

8. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

9. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes indicates your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: